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Have questions about Section 18A compliance, SARS IT3(d) filings, or pricing? Our South African-based NPO support experts are ready to assist.

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Contact Details

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Email
hello@donormanagement.co.za
Typical reply within one business day (SAST).
Based in
Cape Town, South Africa
Built by Code Infinity (Pty) Ltd.
Common Questions

Frequently Asked Questions

Is Donor Management completely POPIA compliant?
Yes, absolute POPIA compliance is central to our platform. We process donor personal details, tax identification numbers, and contact histories strictly according to South African data protection legislation.
How are Section 18A certificates generated and delivered?
Donor Management issues SARS-compliant Section 18A certificates automatically upon receipt of donation or in bulk at financial year-end. Your donors can also download them instantly from their secure, magic-link donor self-service portal.
Does the platform support IT3(d) SARS submission files?
Absolutely. We feature a built-in IT3(d) validation wizard that compiles, structures, and exports your records into the exact BRS file format required for seamless upload on SARS eFiling.
Can we import our existing donor spreadsheets?
Yes, our onboarding team will help you clean, validate, and migrate your legacy spreadsheets, bank statements, and email contact lists into Donor Management with zero system downtime.

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